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I printed 2019 tax return, now Turbo Tax will not allow me to efile...back button doesn't help. How can I efile?

 
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Level 2

I printed 2019 tax return, now Turbo Tax will not allow me to efile...back button doesn't help. How can I efile?

Hello @wittyrocker837 !

If you printed your taxes to mail them in and went all the way through the File section, when you sign in to TurboTax Online, the Way to go! You filed your 2019 taxes you won't see a way to change to e-filing. As long as you haven't already mailed your 2019 paper return, you can switch to the e-filing method (through October 15, 2020). However, some states now require e-filing, which means the federal and state must be e-filed together.

If you already mailed your return, don't e-file. This can cause problems with the government, including refund delays.

  1. In TurboTax Online, sign into your account.
  2. Select Tax Home in the left menu.
  3. Scroll down to Your tax returns & documents.
  4. Select 2019, and then select Add a State (you're not actually adding a state, this just gets you into the right area).
  5. Select File in the left menu (expand your browser window if you don't see this, or select the menu icon in the top left corner).
  6. On the Just one more step screen, follow steps 1 and 2 if you haven't already.
  7. Select the Start button to the right of Step 3.
  8. On the Let's get ready to e-file screen, select I want to e-file.
  9. Follow the instructions to e-file your return.

Link to original article

 

Hope this helps!

 

Nate M

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Expert Alumni

I printed 2019 tax return, now Turbo Tax will not allow me to efile...back button doesn't help. How can I efile?

If you are using the Online product, please see this FAQ - https://ttlc.intuit.com/community/e-file/help/how-do-i-change-from-mail-to-e-file-in-turbotax-online...

 

If you are using the CD/download software, please see this FAQ - https://ttlc.intuit.com/community/e-file/help/how-do-i-change-from-mail-to-e-file-in-the-turbotax-cd...

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