I opted for free filing, why am I asked for payment?

milkywayboo · ‎June 3, 2019

Arunkumar · ‎June 3, 2019

Is TurboTax Free Edition right for me?

TurboTax Free Edition is an online-only product that handles simple 1040EZ and 1040A returns with the standard deduction. It's designed for filers who:

Made less than $100,000
Don't own a home or rental property
Didn't sell investments
Don't own a business or have 1099-MISC income
Don't have any major medical expenses

If your 2017 income only came from wages, Social Security, or interest and you don't have many (or any) deductions, TurboTax Free Edition is the way to go. Get started today.

Related Information:

How do I review my fees in TurboTax Online?

After signing in to (continuing) your online return, select the blue/green Take Me To My Return button on the main screen.
Select Tax Tools on the left side of the screen and then Tools
A Tools Center box will pop up on your screen with four blue boxes.
Select the My Fees box on the right.

Tip: If these instructions don't work (for example, on your mobile device) open the File section and then proceed to the Review Your Order screen. This also shows the breakdown of your charges.

Related Information:

View solution in original post

Arunkumar · ‎June 3, 2019

Is TurboTax Free Edition right for me?

TurboTax Free Edition is an online-only product that handles simple 1040EZ and 1040A returns with the standard deduction. It's designed for filers who:

Made less than $100,000
Don't own a home or rental property
Didn't sell investments
Don't own a business or have 1099-MISC income
Don't have any major medical expenses

If your 2017 income only came from wages, Social Security, or interest and you don't have many (or any) deductions, TurboTax Free Edition is the way to go. Get started today.

Related Information:

How do I review my fees in TurboTax Online?

After signing in to (continuing) your online return, select the blue/green Take Me To My Return button on the main screen.
Select Tax Tools on the left side of the screen and then Tools
A Tools Center box will pop up on your screen with four blue boxes.
Select the My Fees box on the right.

Tip: If these instructions don't work (for example, on your mobile device) open the File section and then proceed to the Review Your Order screen. This also shows the breakdown of your charges.

Related Information:

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Expert does your taxes

Do it yourself

Resources

Support

I opted for free filing, why am I asked for payment?