I only have one letter for a control number. What do I need to do to fix that or make it work?

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I only have one letter for a control number. What do I need to do to fix that or make it work?

The only reason for a control number is if your employer makes their W-2 available for Turbotax to download. (Not all do.) Without a control number, you must obtain your W-2 directly from your employer, the type the information into Turbotax.

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