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Level 1

Question

I never select free version?

Forum|Forum|6 years ago
March 31, 2020
1 reply
2 views

I never select free version?

Why did TT select this for me?

I DID NOT use a free version last year, why would it do this this year?

Can you correct this error?
Do I have to start over?

Can I use my current account still?

Level 15

Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax? If so, the files are on your own hard drive or any backup device you used like a flash drive.

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**