I need to upgrade to premier. I did upgrade last year and do not understand why you sent deluxe this year and charged me $99

posted

Connect with an expert

1 Best answer

Accepted Solutions

I need to upgrade to premier. I did upgrade last year and do not understand why you sent deluxe this year and charged me $99

Sounds like you are one of our TurboTax Advantage customers, sorry for the frustration. If you contact one of our service experts https://support.turbotax.intuit.com/contact/ they will be able to verify your information and see that things get resolved.

View solution in original post

1 Reply

I need to upgrade to premier. I did upgrade last year and do not understand why you sent deluxe this year and charged me $99

Sounds like you are one of our TurboTax Advantage customers, sorry for the frustration. If you contact one of our service experts https://support.turbotax.intuit.com/contact/ they will be able to verify your information and see that things get resolved.

Still have questions?