I need to talk to live to someone at Turbo Tax

[CarissaM]

To speak with a live agent by phone, please follow the instructions here @bonnellks1966. 

[FlashForward146]

I am transferring a 2020 Individual Income Tax Return to 2021.  I have two versions of the 2020 Tax Return.  One version has a ~ character in front of the name name.  Which version is the correct one to use?

[HeatherPLO]

@FlashForward146

The one with the dash may be the additional copy.  Because we are unable to see your data here on this public forum, please reach out to us directly using the Help Article here.

[mateoboard]

the phone prompts are the WORST!!

SPELL YOUR EMAIL??????

THE voice recognition is TERRIBLE.  Does not understand anything I say to it....

And there are NO OTHER OPTIONS!!!

wtf!!!!

HOW DO I TALK TO SOMEONE??????

[HeatherPLO]

You can post your question here, unless it is specifically having to do with your account or sensitive information, then you will need to give us a call directly.   

@mateoboard