Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Your taxes, your way. Get expert help or do it yourself. >> Get started
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Showing results for 
Search instead for 
Did you mean: 
New Member

I need to start over with my 2016 tax return

How do I start over
1 Reply
New Member

I need to start over with my 2016 tax return

In TurboTax Online, you can do just that with the Clear & Start Over feature as long as you haven't paid or registered yet.

  1. Sign in to TurboTax Online and open your return by clicking the orange Take me to my return button.
  2. From the My Account dropdown menu, select Clear & Start Over.
  3. Answer Yes to Are you sure you want to clear your return?
  4. After your entries have been cleared out, we'll prompt you to select a TurboTax product so you can start over from the very beginning.
  5. If you're signed in under last year's login, we'll automatically transfer last year's info over if you select the PLUS upgrade, Deluxe, Premier, or Self-Employed. Federal Free Edition (without PLUS) does not include the year-over-year transfer feature.

If you can't Clear & Start Over after you've registered, and it's convenient, consider opening a new account under a new username. Up to 5 accounts can be tied to the same email address.

Here’s how:

  1. Sign out of TurboTax Online.
  2. Select the TurboTax Online product you want to use for the second return and proceed.
  3. On the Create your account screen, set up a new login for the second return.
  • You can reuse your email address if you want to receive e-file notifications for the second return.
  • Up to 5 accounts can be tied to the same email address.
  • After you've created the new account, you can start working on the second return.
  • Otherwise, try to post another question about your problem and someone should be able to help you fix it.

    About Community

    Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement.



    Manage cookies