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Level 1
June 1, 2019
Solved

I need to start over , something is wrong

  • June 1, 2019
  • 1 reply
  • 10 views
i need to start my taxes all over again, something is wrong, i need to start from scratch
Best answer by DoninGA

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over.  Click on My Account at the top of the program screen while working on the 2016 online tax return.  Click on Clear & Start Over.

1 reply

DoninGA
Level 15
DoninGALevel 15Answer
Level 15
June 1, 2019

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over.  Click on My Account at the top of the program screen while working on the 2016 online tax return.  Click on Clear & Start Over.