I need to speak to someone on the phone please

[CarolynLO]

To contact support and get the best person for your particular question or need we recommend that you:

1. Sign into your Turbo Tax Account on line.

2. Select Help (the question mark bubble located in the upper right corner, then Contact us.

3. Enter your question, select Continue, and then follow the onscreen instructions to call us, get a callback or schedule a call (it all depends on the type of question you have).

The above is the best and most efficient way for you to connect with the right person so that you can get the help you need. But if you still require assistance, you can contact us on (800) 446-8848.

FYI: You may be required to upgrade from the Free Edition to get support via phone. 

https://support.turbotax.intuit.com/contact/