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I need to complete 2017 taxes that I started online. Purchased the 2017 software, but cannot download the tax file. States I need to pay first. Do I need to pay twice?

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I need to complete 2017 taxes that I started online. Purchased the 2017 software, but cannot download the tax file. States I need to pay first. Do I need to pay twice?

How to finish a prior year online return https://ttlc.intuit.com/replies/4186197

If your 2017 return is locked call in. What is the Turbo Tax Phone number Https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

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