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jalenbarnes1
New Member

I need to clear and start over but I can't. I haven't paid any fees nor filed my taxes yet.

 
2 Replies
TeresaM
Level 1

I need to clear and start over but I can't. I haven't paid any fees nor filed my taxes yet.

If you do not want to save your return information, you can clear the return, if you have not already registered or paid for the software.

Go to the upper right and click on My Account in the blue bar.

Select Clear and Start Over

Confirm Yes, you are sure you want to clear your return.

Or if you are in the TurboTax Mobile Ap

https://ttlc.intuit.com/replies/5264028

 


SidneyY
New Member

I need to clear and start over but I can't. I haven't paid any fees nor filed my taxes yet.

Sounds like if the program isn't letting you Start Over, you may have Registered your product. Unfortunately there is no way to clear and start over from that.

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