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Level 1
June 8, 2019
Question

I need live chat!!!!

  • June 8, 2019
  • 3 replies
  • 2 views
No text available

    3 replies

    Level 15
    June 8, 2019
    There is no live chat--unless you are paying for TurboTax Live.  Your question does not indicate what version of the software you are using.
    <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live">https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live</a>
    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    Level 8
    June 8, 2019

    TurboTax Live gives you help and guidance from credentialed tax experts so you can file with an extra level of confidence. Here's a link you can click to get more information on Turbo Tax Live: https://ttlc.intuit.com/replies/60710

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    Level 2
    December 2, 2019

    I did not renew TurboTax but was charged anyway 

    Level 2
    December 2, 2019

    Online is impossible to navigate and it is one hour plus phone wait

    DoninGA
    Level 15
    Level 15
    December 2, 2019

    @Rtooley  wrote:

    Online is impossible to navigate and it is one hour plus phone wait


    See this TurboTax support FAQ for canceling your Advantage account and how to request a refund - https://ttlc.intuit.com/community/downgrading/help/how-do-i-cancel-my-turbotax-advantage-subscription/01/25548