turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I need help with my return

I am having trouble with my return it is saying I have to payment for the return
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

I need help with my return

Which TurboTax program are you using, the TurboTax desktop software installed on a personal computer to the TurboTax online web-based editions? 

What exactly do you mean "I have to payment for the return"?

pk
Level 15
Level 15

I need help with my return

@meaganrosa40 , you have tell more about where you are having trouble, because we cannot see your  screen.

Are you preparing a return for 2024 or the past year ( 2023) ?  Is your issue with the federal or State return  ( which state ) ?  Are you preparing with  on-line ( 2024  I don't think is available yet ) or  downloaded windows version of TurboTax ?

Are you saying that TurboTax is telling you money  to the IRS, or to the state  or are you talking about fee to  transmit the return (  I think the 2023 is already shut down ).

As you can see , there are lot of unknowns -- please tell us more about the situation.

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question