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renbrinks
New Member

I need a service code for my taxes, please?!

Please help with a service code.
7 Replies
xmasbaby0
Level 15

I need a service code for my taxes, please?!

SERVICE CODE

 

https://ttlc.intuit.com/community/charges-and-fees/help/what-is-a-service-code/00/25646

 

Is there a chance that you qualify to use Free File?

 

https://ttlc.intuit.com/questions/2586254-how-do-i-clear-and-start-overIf you qualify to use it, there is another full-featured free version of the software:

Try Free File: 

You qualify if your income was $39,000 or less, or $72,000 or less if active duty military, or if you qualify for Earned Income Credit

https://ttlc.intuit.com/questions/1900583-what-is-turbotax-free-file-program

 

 

Note:  If you do not qualify to use Free File then you will have to upgrade to Deluxe or higher in the paid versions of the software.   

 Online Deluxe $40  State software $40

 

 

Or—-Use this IRS site for other ways to file for free

 

https://apps.irs.gov/app/freeFile/

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
renbrinks
New Member

I need a service code for my taxes, please?!

Now I've been blocked from even filing. When I was  told to pay I was able to file. Now that I've switched to the free file for under $39k income it won't even let me file. 

BrandiLO
Intuit Alumni

I need a service code for my taxes, please?!

Since we cannot see your account through this public forum, can you please provide a few more details regarding why you can't file? Are you getting an error message when you attempt to file?

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renbrinks
New Member

I need a service code for my taxes, please?!

Yes I am getting an error code now 

Says I'm not entitled to efile one or more formsets. 

This is becoming VERY frustrating!

Not a single thing has changed over the years I've used this service and this year it's just a nightmare no matter what. 

JeanneLO
Intuit Alumni

I need a service code for my taxes, please?!

There are certain forms that will render your tax return ineligible to e-file. Please see this for more information: When a tax return can't be e-filed no matter what you do.

 

Additionally, please review this to see which forms may not be supported or ready to e-file as you may not be able to e-file yet if the form(s) are not ready: IRS forms availability table for TurboTax individual (personal) tax products

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renbrinks
New Member

I need a service code for my taxes, please?!

This entire experience has been terrible this filing season!!! Schedule 3 says available and yet I'm still not able to submit my efile. I'm not receiving help from turbotax at all... Just a bunch of links that make it more frustrating!!! 

KatrinaLO
Employee TurboTax Specialist

I need a service code for my taxes, please?!

If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number hereIf you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

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