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I made a payment in full an old tax debt a year ago. Payment cleared and I have proof. IRS website is still showing the debt. How do I dispute when I can't call?

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I made a payment in full an old tax debt a year ago. Payment cleared and I have proof. IRS website is still showing the debt. How do I dispute when I can't call?

try to contact the tax advocate in yor state. click on your state in the map

https://www.irs.gov/advocate/local-taxpayer-advocate

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