You'll need to sign in or create an account to connect with an expert.
Not sure about your reference to a "discount"----did you choose to pay your TurboTax fees from your federal refund, which is taking abnormally long to arrive from the IRS?
Or was your refund seized to pay a debt you owed? if so, you signed an agreement that says TT can withdraw its fees from your account. TurboTax would have sent several emails to you before they took the money out of your account.
https://ttlc.intuit.com/questions/1901364-why-was-my-bank-account-auto-debited-for-turbotax-fees
Turbo Tax says......
We understand that these are unprecedented times and we’re committed to helping our customers who are experiencing hardships. If you’re in need of assistance, call us by the Tuesday prior to your debit date at 1-888-808-1723 to speak with a trained specialist and mention “auto-debit”, or visit TurboTax Support.
How can I see my TurboTax fees?
https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
tmorton884
New Member
kayleshar23-turb
New Member
laratorreao
New Member
laur945795
New Member
tmasiello101
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.