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I'm having a technical problem with Turbotax Live Premium 2024. I'm ready to file but the system says I need to check some entries. When I see the form its garbled.

The form is full of superimposed checkboxes and radio buttons and I can't see the data in the form. When I scroll down its a mess! Its the Capital Asset Sales Worksheet.  See example attached.  I've cleared my cache, updated Chrome.  Any other ideas?

 

 

Screenshot 2025-03-24 221753.png

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1 Reply
BrittanyS
Expert Alumni

I'm having a technical problem with Turbotax Live Premium 2024. I'm ready to file but the system says I need to check some entries. When I see the form its garbled.

Try going back to the interview questions for the capital assets and verify that all entries have been made.  Many times the software will mark the area as needs review if there are issues going on.  Please respond back if you go back through the interview process and are still having issues.

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