I'm getting error code Reject Code INGEN-007-02. When I revisit it, it says there is a program update that you will need to get... how do I update the program to fix it?

Forum|Forum|3 years ago
January 26, 2023
2 replies
14 views

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TurboTax Deluxe Online

MichelleLO

Level 15

Are you using TurboTax CD/Download software? If so, please see the below TurboTax help article for assistance.

How do I update my TurboTax CD/Download software program?

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jedimaster78Author

Level 2

No, it's the online version.

SteamTrain

Level 15

IF this is for Indiana...there is a sign-up for notification when it is fixed here:

Why am I getting an error for Indiana Schedule IN-W line 26? (intuit.com)

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

jedimaster78Author

Level 2

Yes it is for Indiana. I tried clicking on the link you posted, but it says "We're sorry, we can't find the page you requested." According to when I click revisit, it says

Indiana return rejectionReject Code INGEN-007-02

"The county rate that you are using is not correct based on the county(ies) where the taxpayer(s) reside/work. Please check the most current county tax rates table at: https://www.in.gov/dor/individual-income-taxes/individual-income-county-tax-rates-by-year/ for the most current rates.

There is a program update that you will need to get that will be available Thursday January 26th with updated county tax rates. There is no change needed just update your program and transmit for E-File."