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I'm getting error code Reject Code INGEN-007-02. When I revisit it, it says there is a program update that you will need to get... how do I update the program to fix it?

 
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4 Replies
MichelleLO
Expert Alumni

I'm getting error code Reject Code INGEN-007-02. When I revisit it, it says there is a program update that you will need to get... how do I update the program to fix it?

Are you using TurboTax CD/Download software?  If so, please see the below TurboTax help article for assistance.

How do I update my TurboTax CD/Download software program?

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I'm getting error code Reject Code INGEN-007-02. When I revisit it, it says there is a program update that you will need to get... how do I update the program to fix it?

IF this is for Indiana...there is a sign-up for notification when it is fixed here:

Why am I getting an error for Indiana Schedule IN-W line 26? (intuit.com)

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

I'm getting error code Reject Code INGEN-007-02. When I revisit it, it says there is a program update that you will need to get... how do I update the program to fix it?

No, it's the online version. 

I'm getting error code Reject Code INGEN-007-02. When I revisit it, it says there is a program update that you will need to get... how do I update the program to fix it?

Yes it is for Indiana. I tried clicking on the link you posted, but it says "We're sorry, we can't find the page you requested." According to when I click revisit, it says

 

Indiana return rejectionReject Code INGEN-007-02

 

"The county rate that you are using is not correct based on the county(ies) where the taxpayer(s) reside/work. Please check the most current county tax rates table at: https://www.in.gov/dor/individual-income-taxes/individual-income-county-tax-rates-by-year/ for the most current rates.

There is a program update that you will need to get that will be available Thursday January 26th with updated county tax rates. There is no change needed just update your program and transmit for E-File."

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