When attempting to install TurboTax for Windows, you may get the message TurboTax installation has encountered an unrecoverable error.
Possible causes include:
- Interference from security or backup software; or
- Damaged or missing fonts.
Before you proceed to the solutions below, first try disabling your firewall and virus-protection software, along with any other running programs, before installing TurboTax.
TurboTax 2011 and later solution
If disabling or closing all running programs didn't work, try restoring your fonts.
If you still have problems, do this:
-
Uninstall and then reinstall the .NET Framework.
- Install TurboTax.
- When you get to the installation screen How Do You Want to Get Updates? choose the third option I want to get updates on my own.
Finally, if you're still experiencing this error and you're trying to install from the CD, please contact us for further assistance.
TurboTax 2010 solution