turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I’m being disallowed to efile. Saying EITc based on non documented income. used 2019 as promoted on website, as 2020 income substantially lower (covid) should I change?

Do I change to 2020 numbers?
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
BillM223
Expert Alumni

I’m being disallowed to efile. Saying EITc based on non documented income. used 2019 as promoted on website, as 2020 income substantially lower (covid) should I change?

This is a known issue. Please see this TurboTax article and sign up at the bottom to be notified when there is a resolution.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies