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If the WMR tool says your return is "still processing" after all this time, you should phone the IRS to see what the problem is. I'll tell you how to reach a live agent below. If you don't get info or results from the IRS, I'm also posting how to reach the IRS Taxpayer Advocate Service. They may be willing to help you, especially if you have a hardship.
IRS: 800-829-1040 hours 7 AM - 7 PM local time Mon-Fri
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