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Level 2

I log in and get "oops, something is wrong" and refresh. Cannot get past this page and no links on the page work, except the help. Support has not been able to help.

 
1 Reply
Level 20

I log in and get "oops, something is wrong" and refresh. Cannot get past this page and no links on the page work, except the help. Support has not been able to help.

Sign off or just close the TurboTax window.  Clear cache and cookies on your current web browser.  Close the browser and re-open.  Access TurboTax again - https://myturbotax.intuit.com/

 

If the problem persists then change your web browser and try again.