If you are not seeing the discount in your shopping cart during checkout, please follow the instructions below:
1. Sign out of your account
2. Clear the browser cache & cookies (TurboTax FAQ's listed below for instructions)
3. Sign in with the link provided within the email
4. Begin the checkout process
If these steps don't work, try using a different browser.
TT Live (which OP has) gets a 25% discount (via a different email)
https://ttlc.intuit.com/replies/3302272
https://ttlc.intuit.com/replies/3301745