TurboTax

File with experts
File your taxes
Experts at your fingertips

An expert helps with your taxes, or does them for you
TurboTax Expert Full Service

TurboTax Expert Assist

TurboTax Self-Employed
Prior year taxes
File myself
File myself
Do it yourself

We'll guide you step-by-step
TurboTax Do It Yourself

TurboTax Self-Employed

TurboTax Desktop
TurboTax Free

Activate your product

Prior year taxes
Business
Business
Business taxes

Get your T2 corporate return done right, your way
TurboTax Business

TurboTax Business Desktop
Tax situations
Tax situations
Tax situations

Find extra guidance for your big life moves
For investors

For 25 and younger

For self-employed

For new to Canada

For life changes
Resources
Resources
Resources

Explore tax tools, get tips, and read reviews
Personal income tax calculator

RRSP savings calculator

Learning hub

TurboTax support (FAQ)

TurboTax community
Pricing

Level 1

Question

I keep getting error regarding incorrect SSN which is correct

Forum|Forum|7 years ago
June 1, 2019
1 reply
4 views

My SSN is correct, it is on the form and what I submitted, yet my retrun won't process because it keeps saying it is notcorrect

TurboTax Basic Windows

Level 2

I am not saying that this is your problem, but there is a nation-wide problem with stolen SSNs. This happened to me a few years ago when I discovered that my return was rejected each time I tried to file. Contact Turbo Tax first to see if there is another file which contains your SSN. Then contact the IRS asap and give them the information.