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I keep getting an error message "oops" when I try to submit my final and pay. What should I do next?

How do I get pass the final "Oops" error message?
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2 Replies
DCMom
New Member

I keep getting an error message "oops" when I try to submit my final and pay. What should I do next?

I had the same problem. I deactivated my VPN to get to the Turbotax payment page. Then reactivated the VPN. It worked fine after that. (If that doesn't work, also check whether popups are enabled/disabled.)

MichelleLO
Intuit Alumni

I keep getting an error message "oops" when I try to submit my final and pay. What should I do next?

Please try the steps in the below TurboTax help article to see if it helps resolve the issue. 

Why am I stuck in a loop in the File section of my return?

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