I keep getting an error message "oops" when I try to submit my final and pay. What should I do next?

How do I get pass the final "Oops" error message?

posted

I had the same problem. I deactivated my VPN to get to the Turbotax payment page. Then reactivated the VPN. It worked fine after that. (If that doesn't work, also check whether popups are enabled/disabled.)

Please try the steps in the below TurboTax help article to see if it helps resolve the issue.

Why am I stuck in a loop in the File section of my return?

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I paid over $100 to TurboTax and submitted my return for 2023, but it looks like this wasn’t sent to the IRS. Where can I get in contact with someone without extra fees?

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I keep getting an error message "oops" when I try to submit my final and pay. What should I do next?

I keep getting an error message "oops" when I try to submit my final and pay. What should I do next?

I keep getting an error message "oops" when I try to submit my final and pay. What should I do next?

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I keep getting an error message "oops" when I try to submit my final and pay. What should I do next?

I keep getting an error message "oops" when I try to submit my final and pay. What should I do next?

Unlock tailored help options in your account.

Get more help

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