I keep getting an error message "oops" when I try to submit my final and pay. What should I do next?

How do I get pass the final "Oops" error message?

posted

I had the same problem. I deactivated my VPN to get to the Turbotax payment page. Then reactivated the VPN. It worked fine after that. (If that doesn't work, also check whether popups are enabled/disabled.)

Please try the steps in the below TurboTax help article to see if it helps resolve the issue.

Why am I stuck in a loop in the File section of my return?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Where is my tax refund for the year of 2024?I completed and submit to W-2s in January 2025. I did not work in the year of 2023.The business tax form needs to be removed

in Get your taxes done using TurboTax

Expert does your taxes

Do it yourself

Resources

Support

I keep getting an error message "oops" when I try to submit my final and pay. What should I do next?

I keep getting an error message "oops" when I try to submit my final and pay. What should I do next?

I keep getting an error message "oops" when I try to submit my final and pay. What should I do next?

Unlock tailored help options in your account.

Get more help

Do you have a TurboTax Online account?

I keep getting an error message "oops" when I try to submit my final and pay. What should I do next?

Do you have an Intuit account?

I keep getting an error message "oops" when I try to submit my final and pay. What should I do next?

I keep getting an error message "oops" when I try to submit my final and pay. What should I do next?

Unlock tailored help options in your account.

Get more help

Related Content

Thank you for helping us improve the TurboTax Community!

Sign in to Turbotax

File your taxes, your way

Access additional help, including our tax experts

Post your question

Connect with an expert