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jwongland
Returning Member

I just logged back in and saw my refund amount decrease by about 20%, even though no changes have been made from the last time I saved. Any ideas why this would happen?

To be clear, this is not a change from last year's filing - this is a change in the amount from a couple days ago, with no changes to the information.
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2 Replies

I just logged back in and saw my refund amount decrease by about 20%, even though no changes have been made from the last time I saved. Any ideas why this would happen?

There may have been a program update.  Updates come out on Thursdays.  Or you entered something that affected it.  You should not watch the Refund monitor until you are done entering everything.

jwongland
Returning Member

I just logged back in and saw my refund amount decrease by about 20%, even though no changes have been made from the last time I saved. Any ideas why this would happen?

Is there a place to view how a "program update" can make such a drastic impact?  Again, nothing was entered between what the refund showed between the two points in time.  Everything was already entered, so there was nothing to update.

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