turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

dinowax
New Member

I just filed with Turbo Tax and my payment went through and I received an order number. But the program is saying its still not filed.

Does this mean the program messed up?
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
WeronikaS
New Member

I just filed with Turbo Tax and my payment went through and I received an order number. But the program is saying its still not filed.

Paying to TurboTax is one of the final three steps you need to take to file your taxes. To do that follow the steps:


  1. Login to TurboTax
  2. Navigate to File tab (in the menu on the left hand side)
  3. Once you click the File tab, you will see a screen with three steps: 
    1. Step 1 to review your order and pay for TurboTax (you completed it)
    2. Step 2 to select how you would like to receive your refund or pay balance 
    3. Step 3 to review, save and file your taxes, including clicking orange Transmit button

You need to go through all steps to file your taxes.

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question