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I installed Turbotax Premier and then upgraded to Windows 11 and now Turbotax won't come up correctly or won't load the return I started. What should I do?

Every other time I start up Turbotax, I get an Exception Error. If it does come up, I try to load the return I started, and Turbotax hangs. Wondering if I should uninstall Turbotax and reinstall it. (Is it that easy?) Will I lose the return I started?
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1 Reply
RobertB4444
Employee Tax Expert

I installed Turbotax Premier and then upgraded to Windows 11 and now Turbotax won't come up correctly or won't load the return I started. What should I do?

Save the return and then uninstall and reinstall and you should be able to re-open the saved file.  

 

@RichardLeisner 

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