turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

kjhennen
New Member

I have turbotax 2016 and can't load it. I've loaded it before but now it doesn't work

should i uninstall it and reinstall with the installer icon?
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions
r-minier
New Member

I have turbotax 2016 and can't load it. I've loaded it before but now it doesn't work

Yes, uninstall and re-insatll.

View solution in original post

2 Replies
r-minier
New Member

I have turbotax 2016 and can't load it. I've loaded it before but now it doesn't work

Yes, uninstall and re-insatll.
kjhennen
New Member

I have turbotax 2016 and can't load it. I've loaded it before but now it doesn't work

I have already uninstalled it and reinstalled it.  Do i have to buy another copy?  can i get reimbursed?
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies