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If you are having problems with the CD freezing you might want to try and download a version of TurboTax using your CD Key.
Instructions:
Start by setting up your TurboTax account if you don't already have one with us.
Then, contact us and a Support Representative will push a download into your TurboTax account.
Once that's been done, simply sign in to My Downloads to download your TurboTax software.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.