I have paid for my TurboTax subscription. I paid $75.60 on November 2, 2023. I have an order number and License Code. The product is not available. What can I do?

[VolvoGirl]

Where is it not available?  You can't apply the purchase to the Online version.  We see people all the time that bought the Desktop program but somehow ended up in the Online version.  If that happened to you we can tell you how to switch to the Desktop program you  bought without needing to start over.

You need to download and install the program you paid for.  To access your download, sign in to your TurboTax Advantage account and look for My Downloads.
https://turbotax.intuit.com/personal-taxes/cd-download/advantage

How to install the Desktop program
https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/download-software-turbo...

How to Activate the Desktop program
https://ttlc.intuit.com/turbotax-support/en-us/help-article/license-information/install-turbotax-cd-...