I have no received my taxes yet and turbo tax is saying I need to pay them?

[rissyroo9946]

I also had gotten mailed a letter from the IRS saying I had to confirm my identity, so I did, and still haven’t received my taxes . It’s been 60 days

[JamesG1]

I suspect that you received an IRS 5071C letter. 

The 5071C letter means that the IRS has received your return, but needs more information from you to verify your identity.  You can do either of the following:

• Go to Identity Verification Service and follow the online instructions.
• Call the IRS toll-free on 800-830-5084 for Identity Verification.

The IRS publication Understanding your 5071C letter states:

"What happens after I verify online or after I call?  We’ll continue processing your return. It will take approximately nine weeks to process."

[VolvoGirl]

Is Turbo Tax asking you for the fees that are supposed to come out of your refund?  

the IRS is taking too long to send your refund or reduced it. See What if the IRS reduces your refund or delays it.
https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-t...

Then when the IRS does send your refund they won't take the fees out again.

And, Why you got charged,
https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...

You should have received about 4 emails asking for the fees. If you don't pay they will debit your account. You had to agree to it.