turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I have completed my taxes, but TT won’t let me file electronically, saying the zip code for the Salvation Army is not correct even though I used local zips

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
JohnW152
Expert Alumni

I have completed my taxes, but TT won’t let me file electronically, saying the zip code for the Salvation Army is not correct even though I used local zips

Try logging out of Turbo Tax, clearing your browser's cache and deleting your cookies.

See the TurboTax Help articles How to clear your cache and How do I delete cookies? for guidance.

Then, close your browser, re-open it and go back into Turbo Tax.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies