I have an account and reset the password it wont let me sign in

acgolden9 · ‎June 4, 2019

It let's me sign in and takes me to the page that says "continue to taxes" but when I click on it , it logs me out

AkinaLO · ‎June 4, 2019

You will need to refresh your browser. Clear your cache in your browser settings and then log back into Turbotax and continue where you left off. If that doesn't work, try using a different browser. Here are the steps to clear your browser's cache.

https://ttlc.intuit.com/replies/3302272

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

rdixonjr08 · ‎February 22, 2020

I cleared my browsing history and chace and it still wont let me sign in.

CassLO · ‎February 22, 2020

@rdixonjr08

Try doing a account recovery, to get into your account. Please see the directions below:

Account Recovery Request for your TurboTax Account

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Expert does your taxes

Do it yourself

Resources

Support

I have an account and reset the password it wont let me sign in