559622
You'll need to sign in or create an account to connect with an expert.
As long as you have not paid or registered with turbo tax yet you can clear and start over with a different program. Also if you are not using 1099's, major medical expenses or other forms you will not be bumped up to a paid version, I am enclosing a FAQ to help you with the switch, I hope it is helpful to you.
In TurboTax Online, you can clear and start over as long as you haven't paid or registered yet (free users are asked to register their accounts before they file).
Note: You can’t clear and start over using the mobile app. Instead, log in to your TurboTax account from a desktop or mobile browser to clear and start over.
Sign in to TurboTax Online and open your return by clicking the orange Take me to my return button.
With your screen maximized, click My Account (at the top of your screen toward the right) and select Clear & Start Over. (If on a tablet or phone, you may find the Clear & Start Over option by clicking the three parallel lines, or “hamburger”, in the top left corner.)
Answer Yes to Are you sure you want to clear your return?
After your entries have been cleared out, we'll prompt you to select a TurboTax product so you can start over from the very beginning.
A reason you might want to clear and start over is if you think you’re in a higher-priced version of TurboTax and don’t need to be. Have a look below under Related Information for more details.
If you're signed in under last year's login, once you clear and start over we'll automatically transfer last year's info over if you select the PLUS upgrade, Deluxe, Premier, or Self-Employed. Federal Free Edition (without PLUS) does not include the year-over-year transfer feature.
As long as you have not paid or registered with turbo tax yet you can clear and start over with a different program. Also if you are not using 1099's, major medical expenses or other forms you will not be bumped up to a paid version, I am enclosing a FAQ to help you with the switch, I hope it is helpful to you.
In TurboTax Online, you can clear and start over as long as you haven't paid or registered yet (free users are asked to register their accounts before they file).
Note: You can’t clear and start over using the mobile app. Instead, log in to your TurboTax account from a desktop or mobile browser to clear and start over.
Sign in to TurboTax Online and open your return by clicking the orange Take me to my return button.
With your screen maximized, click My Account (at the top of your screen toward the right) and select Clear & Start Over. (If on a tablet or phone, you may find the Clear & Start Over option by clicking the three parallel lines, or “hamburger”, in the top left corner.)
Answer Yes to Are you sure you want to clear your return?
After your entries have been cleared out, we'll prompt you to select a TurboTax product so you can start over from the very beginning.
A reason you might want to clear and start over is if you think you’re in a higher-priced version of TurboTax and don’t need to be. Have a look below under Related Information for more details.
If you're signed in under last year's login, once you clear and start over we'll automatically transfer last year's info over if you select the PLUS upgrade, Deluxe, Premier, or Self-Employed. Federal Free Edition (without PLUS) does not include the year-over-year transfer feature.
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
richardvint
New Member
Cgeorge0411
New Member
daver6
New Member
alisonmarion0
New Member
rehopechar
New Member