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If they did not withhold any state tax (no number in Box 17), delete the state abbreviation in Box 15 and leave the fields for 15-20 blank. If there is a number in Box 17 you'll either need to continue to attempt to obtain that number or file your return by mail.
Employer in not reachable and I need to file electronically. Is there another way to input a number?
Is there a state withholding amount in Box 17?
Yes
You can use the Federal ID Number if there is no State ID number on your W-2 and there is State Tax withheld.
Here's more info on State ID Numbers.
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