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leeyingt
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I have a brand new computer (window 11 home). I downloaded the Turbotax 2024 and ran it. Splash screen popped up and disappeared right away. Anyone have the solution?

Turbotax did not run on my brand new machine. I have AVG antivirus on my computer. It cannot run even I run it as adminstator level.
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I have a brand new computer (window 11 home). I downloaded the Turbotax 2024 and ran it. Splash screen popped up and disappeared right away. Anyone have the solution?

Did it at least download?  Is your computer in S mode?  You might need to switch out of S mode.  See this Windows FAQ.  The second item is how to switch out.

Windows 10 and Windows 11 in S mode FAQ - Microsoft Support

 

Troubleshooting Desktop for Windows windows

https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/troubleshoot-turbotax-w...

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