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carol-zeneberg
Returning Member

I had filed my mom's taxes on Turbo Tax but she has since passed so now I want to file my taxes on Turbo Tax but it keeps bringing up my mom's info. What do I do?

How do I file another person's taxes on my account?
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3 Replies

I had filed my mom's taxes on Turbo Tax but she has since passed so now I want to file my taxes on Turbo Tax but it keeps bringing up my mom's info. What do I do?

You cannot.  Online accounts are only good for ONE tax return.  Additional returns require a new account with a different ID and password.   Any attempt to enter another persons information  will overwrite and destroy the first making it impossible to ever print a copy or amend if necessary.

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
carol-zeneberg
Returning Member

I had filed my mom's taxes on Turbo Tax but she has since passed so now I want to file my taxes on Turbo Tax but it keeps bringing up my mom's info. What do I do?

But if she has been dead since 2019 and I printed out her tax form, does it even matter if I overwrite with my information?

TiffanyL
Intuit Alumni

I had filed my mom's taxes on Turbo Tax but she has since passed so now I want to file my taxes on Turbo Tax but it keeps bringing up my mom's info. What do I do?

For your individual taxes, you would want to start over with a new account. Please see the FAQ link posted below for assistance. Please let us know if this helps:

 

How do I start another return in TurboTax Online?

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