I got switched to the delux version of TurboTax and I want to use the free version but it won’t let me switch back

mcjholmquist · ‎February 11, 2020

MichaelL1 · ‎February 11, 2020

Once you upgrade within the program, it will not allow you to downgrade.

You can go back and start over, and you will have to re-enter the information you entered.

You must have started a section, that warranted the upgrade to Deluxe, so if this situation does not exist, your best bet is to start over, but be carful so you do not upgrade again.

LeonardS · ‎February 11, 2020

If you have not paid for TurboTax Deluxe then you can downgrade to the free version by using the Clear & Start Over option.

With TurboTax open select tax tools in the left-hand panel.
Then select Clear & Start Over.
Select yes when asked are you sure you want to clear your return.

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I got switched to the delux version of TurboTax and I want to use the free version but it won’t let me switch back