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Level 1
June 6, 2019
Solved

I got online when I needed download version

When I ordered Turbo Tax I thought I was getting the download version as in the past, but I see now that it was the online, is there any way to get the download version?

Self Employed  order TTWQP1B34628562

VolvoGirl
VolvoGirlAnswer
Level 15
June 6, 2019
Did you pay for the online version?  Call in and ask for a refund or ask them to switch you to the Desktop program.  They might push the download to you.

Contact Customer Service     https://support.turbotax.intuit.com/contact/

2 replies

VolvoGirl
VolvoGirlAnswer
Level 15
June 6, 2019
Did you pay for the online version?  Call in and ask for a refund or ask them to switch you to the Desktop program.  They might push the download to you.

Contact Customer Service     https://support.turbotax.intuit.com/contact/
June 6, 2019

You can purchase a download. Please click on the link below to get the process started and for step by step instructions

https://turbotax.intuit.com/personal-taxes/cd-download/