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jadester_
New Member

I got an email saying that someone is trying to file taxes with my information on another account. I need to contact a specialist in 48 hours but support is closed?

This has me very worried, how can I talk to a real person? If I only have 48 hours then waiting over the weekend for them to be open isn't really an option.
2 Replies

I got an email saying that someone is trying to file taxes with my information on another account. I need to contact a specialist in 48 hours but support is closed?

Who was the email from?   What did it say?  There are a lot of scams.

 But more likely, a desktop user mistyped their email address and it matched yours.

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**

I got an email saying that someone is trying to file taxes with my information on another account. I need to contact a specialist in 48 hours but support is closed?

First if you have already efiled successfully this year then no one can file with your info a second time.  Next log into your account and change your password and/or user ID.   Lastly call TT support as directed on Monday if needed. 

 

 

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