Many TurboTax e-mails are automated and the timing of when they are sent/received may be incorrect. If you used TurboTax Online to file your tax return(s), you should sign in to your TurboTax Online account and verify the e-file status. If the status is Pending, it has not been Accepted yet but you don't have to re-file unless it has been Rejected. Moreover, you may also verify e-file status and track the status of refund(s) using the following link: Refund Status Support.