2771916
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I get msg "unexpected transmission problems beyond our control'. when trying to efile from MAC. They call it a "technical hiccup". Anyone know what I should do?

Full msg: "Your Transmission Didn't Go Through
TT was unable to send your return to the Intuit Elec Filing Ctr, for the following reasons: Due to unexpected internet transmission problems beyond our control, your returns were NOT received by the Intuit Elec Filing Ctr.  You should re-file your returns now.  Looks like we've had a technical hiccup.  Try e-filing again.  If that doesn't work you can print your return and file by mail.  
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions

I get msg "unexpected transmission problems beyond our control'. when trying to efile from MAC. They call it a "technical hiccup". Anyone know what I should do?

2 Replies

I get msg "unexpected transmission problems beyond our control'. when trying to efile from MAC. They call it a "technical hiccup". Anyone know what I should do?

I get msg "unexpected transmission problems beyond our control'. when trying to efile from MAC. They call it a "technical hiccup". Anyone know what I should do?

I called support, first guy said to try different browsers, clear cache, etc. Did that (was Chrome, tried Safari & Firefox), same result. 2nd call lasted over 90 minutes. She had me update Mac OS to new version just released that day. Also had me switch from WI-FI to direct Ethernet cable. Same results, on phone over 90 minutes. I will be switching to a different solution than TurboTax next year. 

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question