If the AGI on the return is $69K or less then try one of the IRS FREE FILE options instead ... there are 10 different companies participating in the program so use the tool to see which ones work for your situation ...
Can you qualify for the Free File website?
There is also The Turbo Tax Free File program which is free for federal and state. And has more forms than the Federal Free Edition, like Schedules A, B, C , D, E, F, EIC, H, K-1, SE, etc.
To qualify for the Free File website you just need to meet one of these 3 things.
AGI $36,000 or less.
Active duty military with AGI of $69,000 or less
OR qualify for EIC (earned income credit.)
In order to use the Free File program, you have to start it at a special website. Click on Sign in at the top right. It may let you continue your return so you don't have to start over.
How to switch to the Free File website