I filed with turbo tax on 01/09/2024. It said it was accepted and all that. It's now November and still no refund. now the irs is saying it was never filed. What now?

[xmasbaby0]

January 9?  The IRS was not accepting e-files then .   When did you get an email that said the return had been accepted?  Or did you get an email?

Did you e-file?  Did you click a big orange button that said “Transmit my returns now?”

When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If the IRS accepted it, what does it say here?  

https://www.irs.gov/refunds         

  Or does your account say “Ready to Mail?”

Note:  If it says “Ready to Mail” or “Printed” that means YOU have to mail it yourself.  TurboTax does not mail your tax return for you.

What does it say when you check your e-file status?   If the return was rejected, or not ever really filed at all, then the only way to file it now is by mail.  E-filing is closed.  Print it, sign and date it in ink, and mail it to the IRS and state.

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.