First, if you efiled, double-check that the efiled return was accepted by the IRS. If you used Online TurboTax, you can log in and check at the Tax Home to be sure it was accepted. If you used desktop TurboTax, you can check from within the desktop software.
Look up a Federal refund here:
https://www.irs.gov/wheres-my-refund
Here are some tips when using the IRS "Where's My Refund" tool:
- If you efiled, be sure you have waited at least 24 hours after acceptance before using the IRS WMR tool. If you mailed a paper return, it won't show up in the tool for at least 4 weeks or longer.
- Be sure you enter the correct tax year, SSN, and filing status.
- Be sure you are using only the Federal refund amount. Do not include any state refund or any total refund or net refund (Fed and State) that TurboTax may have provided on a screen.
- Look at your actual Federal return to get the Federal refund amount, i.e., your Form 1040, Line 35a.
If the IRS WMR tool is not finding your information, you can also try phoning the IRS refund hotline, again using the amount from your Form 1040, Line 35a. I've seen it work for some users when the WMR tool didn't. 800-829-1954
FAQ: How do I track my state refund?
https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571
