I filed my taxes on here for the first time and now I keep having to verify myself and show my W2 and I’m having trouble trying to because I have no directions

[SharonD007]

TurboTax asks you to verify yourself to protect your information. Refer to the TurboTax Help articles Why do I have to verify it's me? and Sign in to TurboTax by verifying your identity - TurboTax Support Video for help with the verification process.

[33d83b2390a0]

I’m not talking about turbo tax I mean the department of taxation and finance and I’m having trouble trying to show more information I made an account but there’s no way to send my w-2 to them 

[SharonD007]

You will need to contact the New York Department of Taxation and Finance.  Follow the link: Department of Taxation and Finance Contact Us for contact information.

For assistance with responding to the letter that your received, refer to the help article: Respond to a letter requesting additional information.