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delahaut5
New Member

I downloaded the IL fix. When I sign back in to TT I have to download the state file and pay for it again. I have already paid for it the first time. How do I avoid this?

I paid for the IL state file. After the fix it wants me to pay again!!

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I downloaded the IL fix. When I sign back in to TT I have to download the state file and pay for it again. I have already paid for it the first time. How do I avoid this?

Contact TurboTax support for this problem.  They can push the state program to your download account.

Support is open from 5am to 9pm Pacific time

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

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