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fr-dfohs
New Member

I downloaded a special offer TT program in December. Two weeks later my computer completely broke down. I purchased a new computer but the program didn't download on it

Who do I contact at TT to request another 2024 download onto my new computer.
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fr-dfohs
New Member

I downloaded a special offer TT program in December. Two weeks later my computer completely broke down. I purchased a new computer but the program didn't download on it

With your help my problem was solved.  My 2024 Turbo Tax is now downloaded to my new computer.  Thank you so much for being there and willing to help me so quickly!  

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2 Replies

I downloaded a special offer TT program in December. Two weeks later my computer completely broke down. I purchased a new computer but the program didn't download on it

Sign onto your download account and download the software to the new computer - https://accounts.intuit.com/app/sign-in?app_group=TurboTaxDesktop&asset_alias=Intuit.platform.commer...

fr-dfohs
New Member

I downloaded a special offer TT program in December. Two weeks later my computer completely broke down. I purchased a new computer but the program didn't download on it

With your help my problem was solved.  My 2024 Turbo Tax is now downloaded to my new computer.  Thank you so much for being there and willing to help me so quickly!  

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