I don't want the Premium Service.

[slonmfj]

I don't want your Premium Service. Remove this charge from my order. Stop adding these charges. This will be the last year I use TurboTax.

[Tonita]

If you want to remove these benefits, you will no longer have the free option to pay with your refund, but you can always choose to pay with your credit card.

Here’s how to delete Premium Services from your purchase:

1. Sign in to your return, then click File in the upper right corner.
2. Click Start next to Step 1 - Review your order.
        -If you don't see this, click Revisit next to You've chosen to deduct your TurboTax fees…
3. When you get to your order summary, click Remove underneath Premium Services benefits. (see screenshot 1)
4. On the next screen, click Remove benefits (see screenshot 2)
5.  Make sure to select Pay with credit card when we ask how you want to pay. (see screenshot 3)

Since Premium Services includes the free option to pay with your federal refund, you'll need to provide a credit or debit card to pay any TurboTax fees.

By removing Premium Services, you cancel your 1-year subscription to Audit Defense, Tax ID Restoration, Identify Theft Monitoring, and you will no longer have access to Priority Care. These benefits cannot be purchased separately.

Related Information:

• What is the Premium Services bundle?
• What is the Refund Processing Service?

[slonmfj]

Thanks for posting the exact same message that is available on your web site. This was NOT helpful. This did not work for me. I was charged for a service that I never wanted. TurboTax does this every year. The customer service is absolutely terrible. I called in for support and I was not helped appropriately. I no longer trust TurboTax.